We’re here to help. Get quick answers, troubleshoot, or contact the team.
Quick Start
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Create: Tap Create Mockup → Add Artwork.
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Place: Pinch to zoom, drag to move.
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Export: Tap Export → Photos or Files.
FAQs
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Free exports: 3 per day; resets at local midnight.
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Paid options: 10 Extra Exports ($2.99, consumable) or Pro Unlock ($9.99 one-time, unlimited).
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Restore purchases: WallFrame → Settings → Restore Purchases (same Apple ID).
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Photos access: Settings → Privacy & Security → Photos → WallFrame → allow.
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Requirements: iOS 17+, iPhone (iPad planned).
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Privacy: On-device processing; no personal data collected by the app. Support requests use your details only to reply.
Troubleshooting
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Export missing? Check Photos → Recents; try exporting to Files.
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Import/export fails? Enable Photos access; try a smaller image.
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Purchase not unlocking? Use Restore Purchases on Wi-Fi and ensure the same Apple ID.